Freshjal (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
Fill out contact forms or quote requests
Subscribe to our newsletter
Place orders for our products
Contact our customer service team
Participate in surveys or promotions
This information may include:
Name and contact information (email, phone number, address)
Business information (company name, business type, industry)
Order history and preferences
Communication preferences
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including:
IP address and location data
Browser type and version
Operating system
Pages visited and time spent
Referring website
How We Use Your Information
We use the information we collect for various purposes, including:
Providing and maintaining our services
Processing orders and delivering products
Responding to your inquiries and providing customer support
Sending you important updates about our services
Improving our website and services
Conducting research and analysis
Complying with legal obligations
Preventing fraud and ensuring security
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, such as payment processors, delivery partners, and IT service providers.
Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
Safety and Security: We may share information to protect the safety and security of our users, employees, or the public.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption of sensitive data
Regular security assessments and updates
Access controls and authentication
Secure data storage and transmission
Employee training on data protection
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
You have certain rights regarding your personal information:
Access: You can request access to the personal information we hold about you.
Correction: You can request correction of inaccurate or incomplete information.
Deletion: You can request deletion of your personal information, subject to certain exceptions.
Portability: You can request a copy of your data in a portable format.
Opt-out: You can opt-out of marketing communications at any time.
To exercise these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:
Remember your preferences and settings
Analyze website traffic and usage patterns
Provide personalized content and advertisements
Improve our website functionality
You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:
Posting the updated policy on our website
Sending you an email notification
Displaying a prominent notice on our website
Your continued use of our services after any changes indicates your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: